DicePalace Privacy Policy

At DicePalace, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit DicePalace Casino, register an account, or use any of our services, including our casino games, sportsbook and promotional offers. By using our website, you consent to the practices described below.

Information We Collect

We at DicePalace collect several categories of information to provide and improve our services. When you complete dicepalace register procedures, we ask for your name, date of birth, address, email, phone number and payment details. We also collect technical data such as IP address, device type, browser information and geolocation to ensure compliance with our target market restrictions.

• We gather identity and contact information you provide during dice palace casino login and account creation
• We track your gaming activity, including wagers, deposits and withdrawals, across dicepalace slots, live casino and sportsbook products
• We record communications you send us through live chat or email, including support requests related to dicepalace bonus or dicepalace withdrawal queries
• We collect transaction data from your dicepalace deposit and dicepalace withdrawal activity, including payment method and amounts
• We use cookies and similar technologies to recognise returning visitors and personalise content

Information From Promotions and VIP Program

Our DicePalace platform also processes data related to your participation in our VIP Club, tournaments, challenges and Wheel of Fortune promotions. If you claim a dicepalace no deposit bonus, dicepalace free spins, or any dice palace promo code, we record your eligibility, wagering progress and bonus history to ensure compliance with our terms and prevent abuse.

How We Use Your Information

We at DicePalace use your personal data for legitimate business purposes connected to operating our online casino and sportsbook. Here at DicePalace, we process your information to verify your identity, prevent fraud, manage your account, process payments, and deliver the dicepalace casino bonus offers you have requested.

• We use your data to process dicepalace deposit and dicepalace withdrawal transactions securely
• We analyse your activity to detect suspicious behaviour and protect against fraud or money laundering
• We send you marketing communications about dicepalace bonus code offers, tournaments, and new games, where you have opted in
• We use your information to personalise your experience across dicepalace casino app and desktop platforms
• We maintain records required by our licensing authority, the Government of the Autonomous Island of Anjouan

Legal Basis for Processing

Our DicePalace Casino processes your data based on several legal grounds, including the performance of our contract with you when you use our services, compliance with legal and regulatory obligations, our legitimate interests in preventing fraud and improving our platform, and your consent where required, particularly for marketing communications.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate DicePalace Casino effectively. Our DicePalace team works with payment processors, identity verification providers, game providers, and regulatory bodies as necessary.

• We share data with payment providers to process your dicepalace deposit and withdrawal requests
• We share information with identity verification services to comply with anti-money laundering regulations
• We may disclose data to our game providers and live casino partners to deliver dicepalace live casino content
• We provide information to regulators and law enforcement when legally required
• We may share aggregated, anonymised data with analytics partners to improve our services

Cookies and Tracking Technologies

We at DicePalace use cookies to enhance your browsing experience, remember your preferences, and analyse traffic on our website. These cookies help us recognise you when you return for dicepalace casino login sessions and allow us to offer tailored content, including relevant dicepalace bonus notifications. You can manage your cookie preferences through your browser settings at any time.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and regulatory requirements. Account information connected to your dicepalace casino profile is typically retained for the duration of your relationship with us and for a reasonable period afterward, in line with licensing obligations.

Data Security

We are committed to protecting your data through industry-standard security measures. Our DicePalace platform employs encryption technologies to safeguard sensitive information transmitted during your dice palace casino login sessions and financial transactions. Despite our efforts, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your account credentials.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We at DicePalace respect these rights and will respond to valid requests in accordance with applicable law, including GDPR for players in the European Union.

• You have the right to access the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing
• You have the right to withdraw consent at any time where processing is based on consent
• You may lodge a complaint with a relevant data protection authority

International Data Transfers

As our DicePalace Casino serves players across multiple countries, your data may be transferred to and processed in jurisdictions outside your country of residence. We take appropriate measures to ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

Restricted Jurisdictions

We do not knowingly collect or process data from residents of restricted countries listed in our Terms and Conditions. If we discover that an account has been created from a restricted territory, we reserve the right to suspend the account and delete associated data in accordance with our policies.

Children's Privacy

Our services are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page regularly. Continued use of DicePalace Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact our support team at support@dicepalace.com or through our 24/7 live chat available on the DicePalace Casino website. Our Help Centre also provides additional resources regarding dicepalace review topics, account management, and data protection practices.